Resume for Sally Yeo
(Sarah C. Yeo)
Summary
I am the president of Usable Webs. Prior to this I spent ten years in
management positions in three consulting firms. Before that I had my own technical communications
consulting firm for three years. In all these positions I created
documentation, training materials, and Web design standards and
methodologies and managed projects.
During all of these years I also produced a wide variety of
documentation and web sites. I have over six years' experience in each of
the following areas:
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Technical writing. Always an evangelist for
user needs. Includes paper and online deliverables, ranging from user
manuals to technical materials to online help to white papers. Work
involved information design, project planning, documentation plans,
estimating and editing of others work. Created standards and guidelines.
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Instructional design and standup training.
These assignments were scattered among other contract jobs over this
period of time.
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Project, team and department management
involving concurrent multiple projects, people, and skills. Performed
sales support and marketing activities. Created and managed to budgets.
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Design and creation of usability-based Internet
and intranet sites, including web-based applications. Trained in web
usability and the use of web tools.
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Performance of usability assessments of
Internet and intranet sites and applications
Education
B. A., English, Lewis and Clark College, Portland Oregon.
M.A.T., English, Reed College, Portland Oregon.
Professional achievements
Co-author of GUI Design Essentials with Susan Weinschenk, Ph.D. and Pamela
Jamar, Wiley Computer Publishing, Inc., 1997.
Co-author of Guidelines for Enterprise-Wide GUI Design with Susan Weinschenk,
Ph.D., John Wiley & Sons, Inc., 1995.
Presenter of workshops and sessions at six Society for Technical Communications annual
conferences on topics such as project management, selecting software tools, and writing
for the Web.
Winner of several Society for Technical Communication competition awards.
Member of technical communications advisory boards for Milwaukee School of Engineering
and Waukesha County Technical College.
Employment history, summary
1999 to present. President and primary consultant for Usable Webs, Anacortes, WA.
1999. Documentation Manager for Elucidex, Bellingham, WA.
1996 to 1999. Solution Director, Interactive Solutions, Whittman-Hart, Inc. Milwaukee,
Wisconsin.1990 to 1996. Manager, Technical Communications, Compuware Corporation, Milwaukee,
Wisconsin.
Prior to 1990. Technical writing consultant, English teacher in
community college and high school, personnel director.
Employment activities
These pages detail my experience in three areas:
Industry experience
As a consultant and manager, I have
worked in many different industries. Specific strengths are software
development, telephony, health care, and education. Recently worked on
projects using wireless technology.
Technical skills
Communications: Information
design, website design and development, online help design and development,
speaking, writing, training,
Software: MS FrontPage, Dreamweaver, other HTML and various web development tools. MS
Office: Word, Excel,
Access, PowerPoint, and Project. PageMaker, FrameMaker. PhotoShop, Paint
Shop Pro, Visio. RoboHelp. Acrobat. Lotus Notes. Visual Source Safe. Windows
XP, 2000, 98. Many other tools and utilities. |
Affiliations
Client list
PhilosophyMore on
Sally Yeo
Resume
as Word 2000 file
Resume
as an text file
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